© 2022 KoDesk. All Rights Reserved.
What types of websites do you manage?
We manage a variety of websites including corporate websites, e-commerce websites, blogs, news websites, and more.
What typically services are included in website management?
Services typically include blog posts writing/publishing, adding images, content update, ui/ux issues fixes, website graphics design, security monitoring, backups, plugin updates, on page SEO, performance optimization, and website support.
How often do you perform website updates?
Each week, our team works from Monday to Friday, efficiently addressing client’s assigned tasks. Time-sensitive updates are applied immediately, with other updates planned according to the needs and client preferences.
How long does it take to get my changes made after I submit a maintenance request?
We often complete them within 2 to 24 hours on weekdays and respond back. Based on complexities some requests may take up to seven business days, though.
Can I see the changes before it goes live on the website?
Typically, changes to WordPress/Shopify sites are made directly on the live site. If you prefer to review changes beforehand, we can create a copy of your site on subdomain, implement the changes there, and then get your approval before making it lives on your main site.
Do you offer content writing services?
Yes, it’s common for clients to hire our website management service for regular blog writing and posting, ensuring their website remains lively. Regular blog posting also helps with business development, so this is something they definitely considered.
How do you handle website backups?
On request we also do website backup once in a monthly. We can restore your site from backups if needed.
Do you provide SEO services?
Yes, we have search engine optimization expertise and can handle your website SEO as well. Note that on-page SEO tasks can be performed under the website management plan, but for off-page SEO, you will need to provide a budget for outside publishing and PR.
Can you redesign my website?
Certainly, if your website is small or medium-sized and built on WordPress or simple HTML, our team can revamp it to achieve a modern aesthetic.
How much does website management cost?
Our pricing structure is based on the package you select. We offer three options: the ‘Basic’ package, which includes up to 10 tasks per month at $100 per month. The ‘Standard’ package, priced at $500 per month, covers up to 50 tasks and is our most sought-after website management plan. The ‘Advanced’ package is tailored for larger websites, handling up to 100 tasks monthly. Should you require services beyond these packages, feel free to reach out to us for a personalized quote.
Can I cancel the service at any time?
Yes, our services are flexible, and you can cancel at any time with a notice period specified in our terms of service.
What platforms do you support?
We support a wide range of platforms including WordPress, Joomla, Shopify, and custom-built HTML websites.
How do I get started with your website management service?
Simply contact us through our website or call our customer service team to discuss your needs and set up your management plan.
© 2022 KoDesk. All Rights Reserved.